Privacy Policy
The Highland Weigh
Effective Date: 01/10/22
Last Updated: 01/06/24
1. Introduction
The Highland Weigh ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.thehighlandweigh.co.uk (the "Site"). It also informs you about your privacy rights and how the law protects you, in accordance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect and process the following data about you:
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Personal Identification Information: Name, email address, phone number, etc.
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Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
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Usage Data: Information about how you use our website, products, and services.
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Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Information
We use different methods to collect data from and about you, including:
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Direct Interactions: You may give us your personal details by filling in forms or by corresponding with us by post, phone, email, or otherwise.
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Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
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Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.
4. How We Use Your Information
We use the information we collect in the following ways:
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To provide, operate, and maintain our website.
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To improve, personalise, and expand our website.
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To understand and analyse how you use our website.
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To develop new products, services, features, and functionality.
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To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
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To process your transactions and manage your orders.
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To comply with legal obligations.
5. Legal Basis for Processing Personal Data Under GDPR
We process your personal data based on the following legal grounds:
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Consent: You have given clear consent for us to process your personal data for a specific purpose.
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Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
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Legal Obligation: The processing is necessary for us to comply with the law.
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Legitimate Interests: The processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.
6. Sharing Your Information
We may share your personal data with:
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Service Providers: We may employ third-party companies and individuals to facilitate our website, provide the service on our behalf, perform Site-related services, or assist us in analysing how our Site is used.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred.
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Compliance with Laws: We may disclose your personal data where required to do so by law or in response to valid requests by public authorities.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under GDPR, you have the following rights:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contactus@thehighlandweigh.co.uk.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
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Phone: 01667457660
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Address: 3b High Street, Nairn, IV12 4AG, Scotland, UK
By using our Site, you acknowledge that you have read and understood this Privacy Policy.